This episode digs into the newest workplace illusion: AI-powered expertise that looks brilliant on the surface and quietly hollow underneath. Generative tools are polishing emails, reports, and “strategic” decks so well that workers feel more capable while their underlying skills slowly erode. At the same time, managers are convinced that AI is a productivity miracle—often based on research they barely understand and strategy memos quietly ghostwritten by the very systems they are trying to evaluate.

Through an entertaining, critical conversation, the episode explores how this illusion of expertise develops, why “human in the loop” is often just a comforting fiction, and how organizations accumulate cognitive debt when they optimize for AI usage instead of real capability. It also outlines what a saner approach could look like: using AI as a sparring partner rather than a substitute for thinking, protecting spaces where humans still have to do the hard work themselves, and measuring outcomes that actually matter instead of counting how many times someone clicked the chatbot.