Within the rapidly changing environment for media agencies, AI has become a game-changer in how agencies operate, create, and deliver value for their customers.
However, with the continued acceleration of the adoption of AI solutions, there has remained a nagging thorn in the way: the impossibility of coming up with a one-size-fits-all that would address the diverse needs presented by media agencies. This limitation often forces companies to compromise either functionality or results, and it is usually an uphill task that leads to suboptimal outcomes and missed opportunities.
But what if media agencies could do better? What if they could harness AI solutions the same way cloud stacks are used, building their own customized, flexible, and inclusive AI ecosystem that would be right for them? The following article dwells upon the very idea of AI solution stacks: what are the pros and cons, what can be expected, and what implications this might bring to the world of media agencies in particular.
Before detailing the potential of AI solution stacks, it is relevant to outline the current state of AI adoption in media agencies. AI is applied to all aspects of the agencies' work, from content creation and curation to media buying and audience targeting. The influence of AI on these processes has been immense, introducing unparalleled levels of efficiency, personalization, and data-driven decision-making.
The most profound way AI influences the advertising world is by enabling a deep, insightful understanding of customers at an individual level. In a world where personalization has become key, AI has enabled fast and accurate analysis of large volumes of data, hence providing extended insights into consumer behaviors and preferences.
This level of personalization extends beyond simple demographic-based targeting. AI-powered predictive analytics allow advertisers to predict future behavior from historical data to inform a more proactive and targeted advertising strategy. This shift in practice from reactive to predictive marketing represents a core change in how agencies think about their campaigns and their relationship with audiences.
AI has also become a master key for unlocking new levels of efficiency within advertising and media operations. By automating repetitive and time-consuming tasks, AI liberates agencies to allocate their resources better, saves time, and reduces costs while boosting overall productivity.
From social media management to search engine marketing, AI-powered tools are the game-changers for tasks that require so much manual labor. With intuitiveness inspired by machine learning algorithms, the platforms can autonomously manage bids and budgets in real-time, aiming to optimize campaigns for maximum ROI.
While many feared AI could stifle creativity, it is now one of the strong tools used to enhance and augment human creativity in the media and advertising world. AI-powered tools support a variety of creative processes, from idea generation to refinement and optimization of creative content.
However, despite the transformative potential of AI in every way for media agencies, there is a lingering problem: the absence of an end-to-end AI solution to answer all the needs of a media agency. This often results in every business having to make one or the other compromise, either in capability or performance.
This problem is core to the fact that media agencies must work at the roots of complexity and diversity. Each agency has its unique set of needs, workflows, and expectations by clients. What works perfectly for one agency might not work perfectly for another.
The speed with which AI is developing means new tools and capabilities are coming online continuously. Agencies investing heavily in a single, big-box AI solution risk being left behind as even more advanced technologies come to market.
Welcome the notion of AI solution stacks. Much as businesses in cloud computing use multiple cloud services to create an end-to-end, flexible IT infrastructure, so can media agencies with AI.
An AI solution stack generally means integrating multiple sets of AI machinery and platforms into one cohesive solution, a selection based exclusively on the choice of strength and capability fitted to an IT agency's needs in all its domains.
Hence, numerous available AI tools and platforms allow agencies to create an end-to-end bespoke AI ecosystem aligned with their needs and workflow. The possibility of customization further extends by giving agencies the freedom to choose the perfect set of tools to suit particular areas of functionality rather than compromise on a generic full-service offering that serves no particular area exceptionally well.
The AI solution stack can quickly scale as the agency grows or its needs change. Additional tools can be added to the stack and/or upgraded or replaced in place, without affecting the entire ecosystem. Ensuring the scalability of the solution provides further assurance that the agency's evolving AI capability will mature in conjunction with, or ahead of, the development of technological capability and market demand on governments for frontline services.
An AI solution stack has the potential to be more effective because it leverages specialized tools for different tasks than a one-size-fits-all solution. Every element of the stack can be optimized for its function, hence offering even better overall results than a generic one-size-fits-all solution can achieve.
Another beneficial effect of an AI solution stack's modular nature is that agencies can much more easily keep pace with AI technology. If new advancements arise, agencies are able to quickly integrate them into their stack instead of having to rework the entire AI setup entirely.
Indeed, the big challenge to developing any AI solution stack will be achieving cohesive integrations with tools and/or platforms. Agencies are motivated to invest in strong integration strategies or technologies that establish free data flows across the solution stack.
In such a case, where a number of AI tools process and analyze data, agencies will have to implement stringent data management and governance practices: data quality, data privacy, security, and compliance with relevant regulations.
In any case, managing and taking full advantage of this stack of AI solutions will require many different skill profiles. Agencies might need to retrain their existing staff or make new hires, especially in skills covering the various AI technologies.
Working with a multitude of AI vendors will automatically mean effective vendor management strategies will be in play. Agencies will have to work through various licensing models, support structures, and update cycles.
Since different tools are used for various aspects of agency operations, consistency of output and approach may be challenging to maintain. Agencies will need to implement robust governance and quality control measures.
From now on, AI solution stacks are a promising way forward for media agencies. This will also align with a number of emerging trends in the AI landscape.
One rapidly emerging phenomenon is verticalization, especially towards industry or use-case-specific AI models and solutions. This new verticalization of AI perfectly fits the stack approach, which enables agencies to include specialized tools developed for the media and advertising industries.
With greater adoption of edge computing and IoT technologies, AI solution stacks will include edge-based data processing and analytics tools, unlocking new opportunities in areas related to real-time personalization and location-based advertising.
With growing concerns about the "black box" nature of some AI systems, the focus on explainable AI is growing. Future AI solutions stacks may also include dedicated tools focused on how to make AI decision-making more transparent and interpretable.
A growing body of thought is focused on using AI to manage and optimize AI systems. In the future AI solution stack, meta-AI tools can be designed to automatically manage and optimize other AI components in the stack for peak performance.
It will go on to affect AI capabilities immensely as quantum computing evolves. Quantum AI components may be part of the future AI solution stack that solves complex optimization problems or processes large volumes of data.
As seen throughout this article, AI solution stacks are a powerful vision of where AI can go in media agencies. With this modular and flexible approach toward implementing AI, the agencies could mitigate the shortcomings of one-size-fits-all solutions in building their perfect-fit AI ecosystem for their needs and challenges. The approach to the AI solution stack really fits with the dynamic and fast pace of the media and advertising industry. It keeps agencies agile and adaptive, enabling them to integrate new AI technologies as they emerge and scale capabilities in line with changing market demands. This approach will also really open up the power of AI for agencies in all aspects of their operations: from data analysis and media buying to content creation and customer engagement, an AI solution stack can provide the tools and capabilities needed to drive innovation, efficiency, and effectiveness.
Though challenges must be overcome, it will doubtlessly pay off in rewards far outweighing difficulties in implementing and managing an AI solution stack. The stack approach, in general, will become more feasible and will be desired by media agencies of every scale as AI technologies further advance and mature.
In the future, media agencies may find AI solution stacks hold the key to unlocking the complete value proposition of AI. By building their own unique and adaptable AI ecosystems, an agency can stand at the forefront of innovation for the delivery of new value to clients and ahead of the competition in an increasingly AI-driven market. The future of media agencies lies not in finding that one overarching AI solution but in crafting a harmonious symphony of different AI tools and platforms working together to create something truly extraordinary.