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Chatbots Behaving Badly™

Agentic AI - When the Machines Start Taking Initiative

By Markus Brinsa  |  May 25, 2025

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For years, we’ve been teaching AI to behave–like a helpful assistant who waits for instructions, follows the rules, and never tries anything new. Traditional AI systems are reactive. You prompt them, they respond. You feed them data; they spit out predictions. They’re obedient, well-trained, and entirely dependent on our input. In short, they don’t do anything until you ask them to.

But now, something is changing.

Welcome to the rise of Agentic AI—systems that don’t just wait around to be told what to do, but can take initiative, pursue goals, adapt their strategies, and make independent decisions along the way. No, it’s not the robot uprising (yet). But it is a major shift in how we think about artificial intelligence, especially in the post-generative boom.

Let’s unpack this. Carefully. Before someone’s laptop decides to manage a hedge fund on its own.

So, what is Agentic AI?

“Agentic” comes from the word “agent,” but don’t confuse this with the browser-based bots or customer service agents you know and barely tolerate. In AI terms, an agent is a system that observes its environment, reasons about what it sees, decides what to do next, and then takes action—all toward a defined goal.

Agentic AI takes this agent metaphor and turns it up to eleven. It’s not just reacting to the world—it’s navigating it. It has a purpose. It can plan, learn from experience, revise its strategy, and keep going without asking you every five seconds, “Do you still want me to continue?” In human terms, think of it as the difference between a cashier and an entrepreneur.

Traditional AI is like a spreadsheet: powerful, fast, and completely inert unless someone’s clicking around. Agentic AI is like a project manager with ambition and a to-do list it wrote itself.

What Does It Take to Be Agentic?

To behave agentically, AI needs more than just a big language model or a stack of training data. It requires architecture. A system that can juggle several capabilities at once:

First, it needs memory. Not just token memory (like remembering you said “blue dress” three prompts ago), but structured memory—episodic, semantic, maybe even hierarchical. This lets it build up knowledge over time, connect dots, and recall lessons learned.

Second, it needs planning and reasoning. This is where tools like chain-of-thought prompting, tree-of-thought reasoning, and reinforcement learning meet more dynamic techniques like Monte Carlo Tree Search or hierarchical decision-making. We’re not talking about just giving better answers—we’re talking about solving problems across steps, like figuring out how to launch a marketing campaign, debug a server error, or write and execute code to scrape the web, filter results, summarize them, and draft a report.

Third, it needs tool use. Not in the Neanderthal sense, but in the sense of executing API calls, searching the web, running code, querying a vector database, or manipulating external environments (like spinning up a server or managing a workflow engine). A truly agentic AI doesn’t just write code—it runs it, tests it, and iterates on it.

And finally, it needs a goal—something that defines success. This might be user-defined (“Plan my vacation to Spain”), self-generated (“Find the most efficient way to parse these files”), or multi-modal (“Improve the quality of this dataset through cleaning, labeling, and normalization”).

When all these ingredients come together, you get something far beyond chat. You get initiative.

Wait—Isn’t That What GPT-4 Does?

Not exactly. While GPT-4 and similar models are dazzling, they’re still fundamentally passive. They don’t “know” what you want unless you tell them. They don’t keep going unless you prompt them. And they don’t make decisions in the absence of input—they simulate them.

Most generative AI today is like a really good improv actor: you give a scenario, and they deliver. But Agentic AI? That’s more like a startup founder. It hears a problem, drafts a plan, tests assumptions, pulls in help, pivots when needed, and doesn’t wait around for you to ask, “What’s next?”

To be clear: Agentic AI may use generative models like GPT-4 as part of its toolkit, but it adds an orchestration layer on top—something that can manage prompts, observe results, and decide what to do next based on context, progress, or obstacles.

The Hidden Challenges (a.k.a. The Part Where It Gets Real)

This sounds amazing, right? Let the AI run wild, chase goals, and innovate on its own. But here’s the rub: autonomy without alignment is a mess.

Building agentic systems that behave responsibly requires careful scaffolding. You need constraints, safety rails, interrupt capabilities, and oversight mechanisms. You don’t want your AI agent to accidentally brute-force someone’s password just because it thought that was the most efficient way to test an idea.

You also need traceability. Agentic systems must explain why they chose one path over another—especially in high-stakes environments like finance, healthcare, or critical infrastructure. Without explainability, you’re not building a helpful agent; you’re building a mystery box that acts like a clever teenager and gaslights you when something goes wrong.

And then there’s trust. Because the more initiative you give these systems, the more likely they are to surprise you. Sometimes those surprises are brilliant. Sometimes they’re catastrophic.

And sometimes they’re just… weird. Like when your AI personal assistant books you a hotel in Oslo instead of Orlando because it noticed you like Viking history.

So, Why All the Hype?

Because this is the next frontier. Just as generative AI changed how we think about creation, Agentic AI is reshaping how we think about delegation. Instead of using AI to produce isolated outputs, we’re now training systems to manage processes, execute tasks over time, and adapt to feedback.

In practice, this means everything from autonomous customer service agents that escalate only when needed, to research bots that scrape academic databases, synthesize insights, and generate white papers overnight. It’s why open-source projects like Auto-GPT, BabyAGI, and LangGraph are getting so much attention—they’re early explorations of what happens when AI is allowed to run.

It’s also why major labs and startups alike are shifting from model development to agent orchestration. Because in a world flooded with foundation models, the real value lies in what you do with them—and how well they can act on your behalf without being micromanaged.

Conclusion? We’re Not There Yet (But We’re Getting Close)

Agentic AI is not a product. It’s a direction—a shift from passive intelligence to proactive systems that can handle complexity, make decisions, and act with purpose. And while we’re still figuring out how to keep them aligned, accountable, and robust, the trajectory is clear.

The future of AI isn’t just smart. It’s ambitious.

And just maybe—if we get it right—it’s helpful enough to get things done without asking us for approval every single step of the way.

About the Author

Markus Brinsa is the Founder and CEO of SEIKOURI Inc., an international strategy consulting firm specializing in early-stage innovation discovery and AI Matchmaking. He is also the creator of Chatbots Behaving Badly, a platform and podcast that investigates the real-world failures, risks, and ethical challenges of artificial intelligence. With over 15 years of experience bridging technology, business strategy, and market expansion in the U.S. and Europe, Markus works with executives, investors, and developers to turn AI’s potential into sustainable, real-world impact.

©2025 Copyright by Markus Brinsa | Chatbots Behaving Badly™